About
Team WIP (Work in Progress)
Four first-year graduate design students from the Communication Planning and Information Design (CPID), and Interaction Design (IxD) at Carnegie Mellon University’s (badass!) School of Design. This blog will document our design process (and progress).
Barbora Batokova, CPID
Lauren Chapman, CPID
Jeanette Leagh, CPID
Marcus Perez Cervantes, IxD
The Project
Long story short, we’re exploring the future of interaction—where “service meets social”—for our semester-long studio project, sponsored by Microsoft and Motorola. This is a design challenge with no easy solutions, but exciting possibilities.
Graduate Design Studio 2 (GDS2) Syllabus
Welcome to Graduate Design Studio 2 (GDS2). The goal of this studio is to engage you in the world of professional practice through a challenging project that places you at the center of the development process. Information and interaction design are highly dynamic and collaborative activities that require a wide range of skills, knowledge, and attitudes. You will work and learn from and with each other—in small teams and as a class. You will learn to identify innovative opportunities from a broad base of research and develop these opportunities into refined, well-supported products and services.
In addition to developing a new product/service, our goal is for you to gain a better awareness of your own strengths (and areas for improvement) as design professionals, cultivate leadership and teamwork skills and expand your interdisciplinary knowledge — ensuring your personal growth is as profound as your solutions.
Context: Service Meets Social
The 2010 design challenge places you at the intersection of Social and Service. Service design is the discipline of integrating systems of interaction with customers—via physical, information, and human systems—to create value and differentiate providers. Think everything from getting a coffee at Starbucks to being treated at your local hospital, from government services to financial services. Social is all about people building high-value information structures, connecting through communities and sharing information and influence. What happens when service meets social?
By design this is a broad brief giving you the freedom to pursue solutions that resonate with you and your team. We encourage you to think beyond traditional software, blend disciplines, explore the digital and physical, create breakthroughs, always reconciling your ideas with everyday life and the needs and desires of your users.

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